Thank you for choosing GiftifyVizag. As we specialize in customized and personalized gifts, please review our shipping policy before placing your order.
1. Order Processing Time
- All customized orders require production time.
- Orders are processed within 1–3 business days after successful payment confirmation.
- During peak seasons (festivals, special occasions), processing time may be slightly longer.
- Production begins only after we receive complete customization details (photos, names, messages, etc.).
2. Shipping Time
- Standard delivery time: 3–7 business days depending on your location.
- Remote or rural areas may require additional time.
- Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- Free shipping may be offered on selected products or during promotional offers.
4. Order Tracking
Once your order is shipped, tracking details will be shared via:
- SMS
- WhatsApp (if applicable)
You can track your order using the provided tracking number.
5. Incorrect Address
Customers are responsible for providing accurate shipping details.
GiftifyVizag will not be responsible for:
- Delivery failures due to incorrect or incomplete address
- Delays caused by incorrect contact details
If an order is returned due to incorrect address, additional re-shipping charges may apply.
6. Damaged or Lost Shipments
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Share clear photos of the product and packaging
- Provide an unboxing video (if available)
We will review the issue and arrange a replacement if approved.
While we are not responsible for delays caused by courier partners, we will assist you in resolving any issues.
7. Shipping Coverage
- We currently ship across India.
- For any special or urgent delivery requests, please contact us directly.
8. Contact Us
For any shipping-related queries, feel free to reach out:
📧 Email: giftifyvizag.in@gmail.com
📞 Phone / WhatsApp: 9966653656