At GiftifyVizag (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.
By using our website, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you place an order or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Payment Details (processed securely via payment gateway)
b) Customization Content
As we provide personalized gifts, we may collect:
- Uploaded photos
- Names, dates, messages, and custom text
c) Technical Information
- IP address
- Browser type
- Device information
- Pages visited
This helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Create and personalize your products
- Communicate order updates
- Respond to customer inquiries
- Improve our services and website
- Send promotional offers (only if you opt-in)
3. Payment Security
All payments are processed through secure third-party payment gateways.
We do not store your debit/credit card details on our servers.
4. Sharing of Information
We do not sell, trade, or rent your personal information.
We may share your data only with:
- Courier partners (for delivery)
- Payment gateways (for transactions)
- Legal authorities (if required by law)
5. Photo & Custom Content Usage
Any photos or customization content you provide are used only for order processing.
We will never use your photos for marketing or promotions without your permission.
6. Cookies
Our website may use cookies to:
- Improve user experience
- Remember preferences
- Analyze website traffic
You can disable cookies through your browser settings.
7. Data Protection
We implement appropriate security measures to protect your data from unauthorized access, misuse, or disclosure.
However, please note that no online system is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Retention of Information
We retain your data only as long as necessary to:
- Complete your orders
- Maintain records for legal/accounting purposes
- Improve customer experience
9. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of incorrect information
- Request deletion of your data (subject to legal requirements)
To exercise these rights, contact us using the details below.
10. Changes to This Policy
GiftifyVizag may update this Privacy Policy at any time.
Changes will be posted on this page.
Continued use of our website means you accept the updated policy.
11. Contact Us
For any privacy-related queries, feel free to reach out:
📧 Email: giftifyvizag.in@gmail.com
📞 Phone / WhatsApp: 9966653656